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You can’t always change difficult people. But you can certainly impact the outcome of your encounters with them. In this 30-page e-book, you will learn how to stay more neutral so you can adapt and modify your responses to fit the circumstances. Follow the top five competencies of master influencers (interpersonal dynamics, listening skills, setting boundaries, assertiveness skills, conflict resolution) and learn when to hold and when to fold....
By Dana Lightman
File Size: 393 KB
Print Length: 38 pages
Publisher: POWER Optimism, LLC (September 29, 2011)
Publication Date: September 29, 2011
Sold by: Amazon Digital Services LLC
Language: English
ASIN: B00A03X2HK
Text-to-Speech: ::::
X-Ray:
Word Wise: Enabled
Lending: Not Enabled
Screen Reader: ::::
Format: PDF ePub TXT book
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